So I know now from the tracking that the router wasn’t picked up from O2 in Leeds until 11:23 this morning. There is no chance of it getting here by 1:30, especially since it is now after that.
I was told by the Supervisor, Alan, that he would call me back yesterday if there was any delay. I called O2 customer service this morning and was told that the router had been picked up and would be with me by 1:30 today and that I should wait in to sign for it.
It’s a beautiful sunny day and I have been stuck in based on what O2 were telling me which was clearly wrong.
And overnight my speed has dropped from a sunny 13Mbps to a very miserable 3.5Mps